Shipping policy
🕒 Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods or promotions, processing may take slightly longer.
🌍 International Shipping
We currently [do/do not] ship outside of [your country].
If international shipping is offered:
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Delivery times vary by destination.
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Customs, duties, and taxes are the responsibility of the customer.
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We are not responsible for delays caused by customs.
📬 Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update.
❗ Delays or Issues
While we strive for timely deliveries, delays can occur due to high order volume, weather, or carrier issues. If your order hasn’t arrived within the estimated timeframe, please contact us at [your support email].
🚫 Lost or Damaged Packages
We are not responsible for lost or stolen packages marked as “Delivered.”
If your item arrives damaged, please contact us within [3–7 days] with photos, and we’ll help resolve the issue.
📩 Contact Us
If you have any questions or concerns about your order, reach out to our support team at:
Email: [your email]
Phone (optional): [your phone number]
Business hours: [Your hours/time zone]
Let me know if you'd like this customized for:
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Your specific shipping regions
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Digital products vs. physical products
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Integration with Shopify’s shipping settings
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Or any legal notices required for your niche/country